Last Updated: July 6, 2025
Rang-e Mubina mein hum apne customers ko behtareen products aur services faraham karne ki poori koshish karte hain. Hamari Refund Policy aapko batati hai ke kin suraton mein raqam ki wapsi (refund) mumkin hai.
Products (پروڈکٹس)
Products ke liye refund sirf darj zail do (2) suraton mein mumkin hai:
- Out of Stock: Agar aapka order kiya gaya product hamare paas stock mein khatam ho jaye aur hum aapka order poora na kar sakein.
- Ghalat ya Kharab Product: Agar aapko humari taraf se ghalat ya manufacturing ke nuqs wala kharab product bheja gaya ho, aur uski tabdeeli (exchange) bhi mumkin na ho.
Note: “Change of mind” (irada badalna) ya product pasand na aane ki surat mein refund nahi diya jayega. Exchange ke liye hamari “Returns & Exchange” policy dekhein.
Services (سروسز)
Hamari tamam services (jismein Makeup, Mehndi, aur Hair Styling shamil hain) ke liye, booking ke waqt li gayi advance payment non-refundable (wapis na honay wali) hai.
- Cancellation: Agar aap apni service booking cancel karte hain, to aapki advance payment ka 50% hissa wapis nahi kiya jayega, kyunke woh slot aapke liye reserve kiya gaya tha.
Refund Process (رقم کی واپسی کا طریقہ)
- Agar aap refund ke liye ahal (eligible) hain, to aapki raqam aapke faraham karda Bank Account ya Jazz Cash account mein 5 se 7 working days ke andar transfer kar di jayegi.
Agar aapko hamari Refund Policy ke baare mein mazeed sawalat hain, to baraye meharbani humse Contact Us page ke zariye raabta karein.
