Rang-e Mubina par khushamdeed! Website istemal karne ya koi order/service book karne se pehle, baraye meharbani in sharait ko ghaur se parhein.
1. Products aur Payment
- Payment Methods: Hum payment ke liye Cash on Delivery (COD), Direct Bank Transfer, aur Jazz Cash qabool karte hain.
- Pricing: Website par di gayi tamam products ki qeematein final hain aur inmein tamam taxes shamil hain. Delivery ke waqt aapse koi extra amount nahi li jayegi.
- Out of Stock Policy: Agar koi product order karne ke baad stock mein na ho, to hum aapko foran ittila denge aur aapki ada shuda raqam mukammal wapis (refund) kar di jayegi.
2. Shipping aur Delivery
- Delivery Area: Hum poore Pakistan mein products deliver karte hain.
- Delivery Time: Lahore mein delivery ka waqt 1 se 2 din hai. Lahore se bahar doosre shehron mein 3 se 5 din lag sakte hain.
3. Returns aur Exchange
- Kharab ya Ghalat Product: Agar aapko ghalat ya kharab product milay, to aapko 24 ghante ke andar humse raabta karna hoga aur product ki tasveer ya video ke saath proof dena hoga. Agar ghalti hamari taraf se saabit ho, to hum product zaroor tabdeel karenge.
- Customer ki Galti: Agar product customer tak sahi salamat pohanchne ke baad unse kharab ho, to uski zimmedari humari nahi hogi.
- Exchange Policy: Agar aap product tabdeel (exchange) karwana chahte hain, to aapko wapsi aur dobara bhejne, dono taraf ki delivery fees ada karni hogi. Exchange ka process 3 se 5 din le sakta hai.
4. Services (Makeup, Mehndi, Hair Styling)
- Booking: Koi bhi service book karne ke liye, aapko total amount ka 50% advance ada karna hoga.
- Cancellation Policy: Agar aap apni booking cancel karte hain, to aapki advance payment mein se 50% raqam kaat li jayegi (yaani total advance ka adha hissa non-refundable hai).
- Late Arrival: Agar aap apni appointment ke liye late ho jaate hain, to aapko agli available slot ke liye intezar karna par sakta hai.
5. Intellectual Property Is website par mojood tamam content, jismein tasaveer, text, aur design shamil hain, Rang-e Mubina ki milkiyat (property) hai. Isay humari ijazat ke baghair istemal karna mana hai.
6. Sharait mein Tabdeeli Rang-e Mubina in sharait o zawabit ko kisi bhi waqt tabdeel karne ka haq rakhti hai.
In sharait ke baare mein mazeed sawalat ke liye, aap humse raabta kar sakte hain.
